How to only allow essential services customers access to your facility with Storman Cloud

In some cases, you may need to ensure that most of you customers are locked out of your facility, regardless if they are paid up, or not. However, some essential workers/customers will need to have access.

This article shows you how to set this up in your gate system and Storman Cloud.

In your gate system:

For the purpose of this example, we will assume that you have three existing access levels/time zones in your facility:

• Access 6am – 9pm
• 4am – 11pm
• Access 24 HR

Firstly, you will need to create a new set of “Time zones” that mirror your existing access levels / time zones – call them something slightly different. For example:

• COVID Access 6am – 9pm
• COVID 4am – 11pm
• COVID Access 24 HR

Next, you will then need to modify your original set of time zones and set these to have no access to your facility.

In Storman Cloud:

1. Navigate → Side navbar → Maintenance → Settings → Lookup values
2. Choose the lookup value “Time zone”
3. Enter your new time zones, similar to what is shown below:
4. Go into your Customers Account and in the “Access” tab, set the timezone for your customer to be one of the new timezones, as shown below:

   NOTE: Please be aware that anyone overdue will still be locked out unless you tick the always allowed box. All other customers left on the old/normal time zones will no longer have access, even if it says “Access Allowed” in Storman.