Support

Europe / United Kingdom

Phone: +44 800 228 9784

  • British Summer Time:
    • Support is available from 8:30am – 5:00pm, Monday to Friday

Live Support – our team working on your computer, just like being there in person!

Real-time web-based software support system

Storman Support staff can log into your workstation to assist you with your Storman Setup in no time.

Call ( +44 800 228 9784) or email our Support team

Notify us of the issue at hand so we can direct the best person to assist you, and you do not have to wait to be transferred. 

Get TeamViewer software on your computer

When you have TeamViewer installed and we know of your support enquiry, everything is ready for us to assist you better.

Our support team will take you through the steps quickly and over the phone.

Download Assistant Software

Storman Software Support

24/7 Support Portals

Lodge a Support Ticket

You can also lodge a Support Ticket online, any time.

Download TeamViewer

We use TeamViewer for remote support. You can download it here.

Public Holiday Notice

  • Closed on public holidays

Latest Release Notes

Looking to see what new & exciting features our latest software releases contain? Just head over to our Release Notes page to find out more!

What is Support?

Storman’s technical support provides you with:

  • Technical phone and email support
  • Access to our comprehensive online knowledgebase
  • Access to the latest Storman product releases
  • Daily & weekly database check-ups (for hosted customers)
  • Access to free Storman Power Sessions – our training webcasts

Important notes

  • If your Support & Updates Subscription expires, access to the support portal and any online services such as Online Payments, Online Reservations, etc will cease automatically. As such, please ensure you make any renewal payments by the due date.
  • If you subscribe to our software and let your payments lapse, it could stop working.