Using Customer Journey Maps to Improve Experiences (Part 3)

Part 3: Prioritise, Implement & Test Now that we understand the importance of the customer [...]

Disruption & Self Storage

Disruption can be characterised as innovative new businesses sweeping away old ways of doing things. [...]

Using Customer Journey Maps to Improve Experiences (Part 2)

Part 2: Creating Content and Driving Emotion Touchpoints and Content In Part 1 of this [...]

Using Customer Journey Maps to Improve Experiences (Part 1)

A Customer Journey is the term given to the complete experience that a customer goes [...]

Top 5 things you should do (but typically don’t) to keep your self storage facility full

Most of the time, the ideas for my posts come from random moments of inspiration [...]

Why Your Business Should Invest in Digital Real Estate

Self storage industry valuer, Malcolm Collins, recently wrote about freehold property worth. In his piece, [...]

How Analysing Current Storers Can Help You Find Future Storers

Your current and past storers provide a wealth of information to you as part of [...]

Food For Thought – June 2017

A typical concern of self storage owners is the freehold property worth. While this used [...]

How to Use Video to Promote Your Self Storage Business

Using video for self storage is a great way to market and promote your self [...]

Social Media Can Work for Your Self Storage Business. Here’s How.

Today nearly everyone (and their pets) are on social media. Social media isn’t simply a [...]