Using Customer Journey Maps to Improve Experiences (Part 3)

Part 3: Prioritise, Implement & Test Now that we understand the importance of the customer [...]

Using Customer Journey Maps to Improve Experiences (Part 2)

Part 2: Creating Content and Driving Emotion Touchpoints and Content In Part 1 of this [...]

Using Customer Journey Maps to Improve Experiences (Part 1)

A Customer Journey is the term given to the complete experience that a customer goes [...]

Why Your Business Should Invest in Digital Real Estate

Self storage industry valuer, Malcolm Collins, recently wrote about freehold property worth. In his piece, [...]

How to Use Video to Promote Your Self Storage Business

Using video for self storage is a great way to market and promote your self [...]

Social Media Can Work for Your Self Storage Business. Here’s How.

Today nearly everyone (and their pets) are on social media. Social media isn’t simply a [...]

Why staff training really adds up

For many storage facility owners, staff training sits lower down on their list of priorities. To [...]

The importance of follow-up

Following up leads (sales enquiries) is one of those self storage tasks that often gets [...]

Not all Self Storage Facilities are created equally

No two businesses are the same – especially nowadays, as companies adapt to a changing [...]

9 New Ways to Engage Your Customers via SMS [Tipsheet]

Using SMS communication (through your software or independently) is becoming a vital part of any [...]