9 New Ways to Engage Your Customers via SMS [Tipsheet]

Using SMS communication (through your software or independently) is becoming a vital part of any [...]

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Are you using SMS effectively?

As the world moves towards an ever-increasing reliance on electronic communication methods, SMS is quickly [...]

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Discounts Done Right: 5 Tips on How to Win the Price War [Whitepaper]

I’m often asked about discounting – particularly when I conduct StorMan training or attend a [...]

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Why Annual Rent Increases Create Work & Cause Churn

Virtually every business has its fair share of time-consuming tasks; be it a marina doing [...]

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The best customers are those that do the selling for you

Those familiar with the Net Promoter Score (NPS) will know that there are three types [...]

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How Staff Training Leads to Higher Occupancy Levels

Can something as simple as staff training really increase occupancy levels? At first, this might [...]

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Cashflow is key for Self Storage Operators

According to the Self Storage Association International, as of January 30 2015, Australia has more [...]

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Getting into the Self Storage industry – new (Greenfields) vs. existing (Conversion)

The debate rages at this point and there are pros and cons for each side. [...]

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8 ways to Build & Promote your Business for free [eBook]

Customers; both existing and potential, interact with us in a number of ways – online, on [...]

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9 Quick & Easy Ways to Secure your Management Software [eBook]

Not a week goes by where I see a news story featuring another large corporation [...]

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