Software Support & Assistance

What is Support?

Storman’s technical support provides you with:

  • Technical phone and email support.
  • Access to our comprehensive online knowledgebase.
  • Access to the latest Storman product releases.
  • Daily & weekly database check-ups (for our hosted customers).
  • Access to free Storman Power Sessions – our training webcasts.

 

Important notes

  • If your Support & Updates Subscription expires, access to the support portal and any online services such as Online Payments, Online Reservations, etc will cease automatically.  Please ensure you make any renewal payments by the due date to retain access.
  • If you subscribe to our software and let your payments lapse, it could stop working.
  • Please note that our offices are closed on public holidays, however we will respond to all enquiries upon our return.

Europe / United Kingdom Phone Support

You can also reach our United Kingdom support team directly by phoning +44 (0)1473 875014, between the hours of 8:30AM – 5:00PM Monday through Friday!